Shipping policy

Shipping Policy

Thank you for shopping with Vexia! This Shipping Policy explains how we process and deliver your orders.

Order processing
Orders are processed promptly after payment confirmation. You will receive an order confirmation by email once your order has been placed.

Shipping rates and delivery
Shipping rates are calculated at checkout based on your location and the items in your order. Available shipping options and estimated delivery information will be shown to you before you complete your purchase.

Tracking
When tracking information is available for your order, we will share it with you by email so you can follow your package.

Shipping address
Please make sure your shipping address is complete and correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Delays
Delivery times may be affected by factors outside our control, such as carrier delays, customs procedures, or high-volume periods. We appreciate your patience if your order takes longer than expected.

Questions
If you have any questions about your shipment, please contact us at vexiaofficialus@gmail.com and include your order number.